Installation
To successfully deliver a service, there must be a direct and unobstructed line of sight between your property and one of our relays or masts.
Refer-a-Friend
SWS Refer-a-Friend Scheme
Existing customers will be given a unique RaF (Refer-a-Friend) code to share with friends, family and organisations.
A successful referral will result in a reward of one month’s free broadband for both Referrer and Friend.
You can provide a Friend’s Contact Details to SWS only if they have first sought permission from the Friend to share this information with us. Friends can contact us directly and quote the Referrer’s unique RaF code.
RaF codes cannot be applied retrospectively.
The Reward will be applied to Referrer and Friend accounts after the first full month’s service.
VOIP: Low Cost Phone Service
Save on line rental and call costs with a VOIP Phone Service that runs on your SWS Broadband Connection.
Trouble Shooting
Having Trouble with your SWS Broadband Connection or services? Here's some hints and tips to get you up to speed.
Refer a
Friend
Refer a friend to our service and both of you will save on your broadband.
Change Bandwidth
Upgrading your bandwidth couldn’t be easier – simply complete a form and your new bandwidth will be applied within one working day.
Engineer Visits
If there's a problem with your SWS Broadband connection that we cant fix remotely, we’ll offer an engineer’s visit.
Home Networks & Wifi survey
Hot spots and 'not-spots' in your home? If you're an existing SWS Customer we can provide advice and giudance to improve your wi-fi.
Domain Name Registration
We can help secure you the perfect domain. SWS is a registrar and TAG Holder for .uk domain names.
Closing Your
Account
If you wish to cancel your service and close down your account with us, here's some essential information.